Matthew Carlson is a Director of Experience at Boncom and brings 19 years of professional experience having worked extensively in the News, Financial Services, eCommerce, Government, Education, and Non-Profit industries.
Matt has delivered critical applications that work in the defense of the United States of America. He has also played significant roles in helping design internal and external facing client solutions, to include: Apps, Content Management Systems, Web Portals, Employee Intranet Sites, and Consumer Websites.
Matt has extensive expertise in the areas of information architecture, user interface design, user research, and experience marketing.
Specialties: Information Architecture, User Interface Design, User Research Studies (Participatory Design, Contextual Analysis, Interviews, Focus Groups), Prototyping (paper and digital), Experience Marketing, Content Design (Voice and Tone), Visual Design, Site Structure, Taxonomies, User Scenarios, User Profiling/Personas, Storyboarding, Usability Evaluations, Business Process Modeling, Workshop Planning and Facilitation, Client Presentations, and Overall Creative Direction.